Shipping Policy

SHIPPING & PACKAGE DELIVERY

All prices are in USD.

Shipping is a flat rate of $8.95 per order for standard shipping and free for orders over $150.00. 

We ship internationally to the following countries/regions:

Australia Hungary Poland
Austria Ireland Portugal
Belgium Italy Singapore
Canada Japan South Korea
Cyprus Latvia Slovakia
Czech Republic Luxembourg Slovenia
Denmark Malaysia Spain
Finland Macau Sweden
France Mexico Switzerland
Germany Netherlands Taiwan
Greece New Zealand United Kingdom
Hong Kong Norway United States

Alaska & US territories includes:

* Shipped by USPS, Shipping is a flat rate of $8.95 per order, please allow 30+ days for delivery.

  • American Samoa
  • Guam
  • Hawaii
  • Puerto Rico
  • Northern Mariana Islands
  • Virgin Islands

US APO include:

* Shipped by USPS, Shipping is a flat rate of $13.95 per order and free for orders over $300.00. please allow 30+ days for delivery.

  • Armed Forces Americas
  • Armed Forces Pacific
  • Armed Forces
  • Armed Forces Europe

 

Please ensure the order submission contains the correct and complete shipping address.  AmbiVirile is not able to resend merchandise for shipping errors on the customer’s behalf. 

AmbiVirile is not responsible for any additional fees incurred for shipments outside the United States due to customs, which is determined by the destination country laws.

If you have not received your package within 14 days of the shipped date or believe its has been lost or stolen, please contact our service team at info@ambivirile.com to file a claim on your behalf.  Pending the outcome, we will refund or resend the order free of charge. 

AmbiVirile will not be able to refund orders due to delivery interruptions after 15 days. 

Can I cancel my order?
You are able to cancel your order within 24 hours of placing it with no penalty! 

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm within 24 hours. Once you double check if the address given is wrong kindly notify us via email at info@ambivirile.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help with your shopping experience. Please send us an email to info@ambivirile.com or via the web chat and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.